SAP ERP/CRM Solution Provider

Deploying an SAP solution isn’t just about technology. It’s about removing barriers between people, information, geographies and business processes. And getting it right requires a broad range of capabilities, from deep technical skills and SAP solution implementation experience to in-depth knowledge that cuts across every industry and business discipline.

BPO Systems industry-leading services extend across the entire SAP lifecycle - from selection and design to implementation and support - enabling us to bring genuine transformation and bottom-line results to businesses. We partner with organizations in the commercial and public sector to:

• Define and build business processes

• Streamline operations

• Provide real-time visibility across the enterprise

• Implement efficient administrative and financial systems

• Reduce costs

• Eliminate duplication of effort

• Shorten product-to-market time

• Improve decision-making throughout the organization

SAP NetWeaver™ platform and Technology Integration

The SAP NetWeaver platform is changing the way companies support their business processes — providing a comprehensive and integrated platform designed from the ground up to work with SAP and other standard technologies. But understanding when, where, and how to deploy SAP NetWeaver components to generate the most business value requires a comprehensive understanding of a company’s business processes and organizational structure—along with in-depth knowledge of various technology practices.

Business Applications

• Business Intelligence Enterprise Solutions

• Customer Relationship Management Enterprise Solutions

• Finance & Performance Management Enterprise Solutions

• Human Performance Enterprise Solutions

• Specific Enterprise Solutions: Overview

• Supply Chain Management Enterprise Solutions

Our services include:

·    Project preparation
During business process analyses and feasibility studies, we determine the time period, costs and extent of functional coverage possible for your SAP implementation.

·    Design
We work together with our clients to create an overall concept for the implementation and integration of SAP.

·    Project performance
We provide the right tools and skill sets for fast and efficient SAP implementation, advise clients on all aspects of individual SAP components and support the configuration and customization of SAP software.

·    Project management
We plan and supervise the project together with the client and make sure that the project comes to a successful conclusion on time and on budget.

·    Training
We take care of training the project group, management, and, as required, the final users, in workshops set up specifically for your organization.

Support Plus

If your organization is like most mid-sized companies, it does not have the resources or inclination to staff an internal IT team devoted to managing SAP.  Besides, that’s not your company’s core business.  But it is ours.  And nobody does it better.  We’re here to serve you – promptly, efficiently and individually.

The Support Plus group offers mid-market companies worldwide the advantage of having a team of trustworthy SAP experts that can deliver a broad range of both technical and functional SAP services and support. 

The Support plus group is subdivided into two groups:  Technical Support and Application Support.  Technical Support encompasses hardware support such as running your SAP system from our data centers.  Application Support involves software assistance, including SAP maintenance and remote development for custom projects.

Managed Hosting

Your business shouldn’t have to worry about having reliable, experienced and affordable SAP R/3 administrators on staff.  And it doesn’t need to.  Our Managed Hosting Services provide an efficient, flexible and cost-effective alternative.

Remote Administration & Monitoring

BPO Systems expert Remote Administration and Monitoring staff to safeguard your company’s SAP systems 24/7 so you can focus on your core business.

Remote Administration and Monitoring ensures that your in-house resources are being properly allocated – and not being wasted on hiring, training and retaining an SAP Basis staff.  Additionally, clients can achieve their Service Level Agreements by using our state-of-the-art monitoring tools to help boost system availability and performance.

Remote Development

Our Remote Development Center allows customers to spend IT budgets on value-added development instead of paying consultants’ T&E expenses.  Functional consultants work with your key users to get detailed specifications, which are then reviewed by a senior level technical expert.  Customers can be assured of constant communication and involvement during all stages of project development.

Remote Application Support

BPO Systems Remote Application Support team provides world-class functional support and exceptional value for any company that has installed SAP but needs to augment or outsource its support needs.

Clients can get expert SAP assistance on demand, in any functional area, without incurring travel expenses.  Our support team is comprised of seasoned SAP consultants who combine a high level of business knowledge and project experience.  Lean on BPO Systems friendly, accessible and always available Support group to help your business evolve and grow.

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